![]() ![]() ![]() NOTE: win 11 users that have trouble with the latest win 10 installer often have success with the older win 10 installer. Use the desktop app to install your cc programs/trials Reinstall the cc desktop app using the "alternative download links" at the bottom of the page at If windows is your os update your ms visual c++, if it can be updated (use google if you don't know how to do this) Locate and remove the AAMUpdate and OOBE folders. To view the hidden AppData folder, see Show hidden files, folders, filename extensions Windows XP, Vista, Windows 7. If windows is your os, repair all ms visual c++ versions that can be repaired (use google if you don't know how to do this) Windows: Quit the Creative Cloud desktop app. See your firewall software documentation for help. If you are not prompted, disable software firewalls temporarily to determine whether they are preventing Internet access. Ĭheck for, and if available, update your os If f prompted, allow the Creative Cloud desktop app to access the Internet. Then uninstall the cc desktop app, again using the correct uninstaller per. Uninstall every cc app including preferences per If yes, then i would recommend you to perform a manual cleanup of Adobe Creative Cloud desktop app from your machine to do so kindly follow the troubleshooting steps given here. ![]() If the problem persists, contact customer support.' OR 'We’re sorry. Just to confirm have you tried to download the Creative Cloud desktop app from the following link as well: Download Creative Cloud desktop app. I just can't install CC desktop.Īny suggestions or help would be greatly appreciated.ĭo a clean cc install carefully following each applicable step: When attempting to download the Creative Cloud desktop app using an installer, you receive one of the messages below: 'We are currently experiencing some issue, please try again later. I don't appear to have any network/internet problems and can access all adobe servises online. I am on an un-networked Windows 10 PC with everything up to date. I checked the GlobalSign Root CA certificate. Trouble installing or updating your Adobe app Quickly find solutions to common download, install, or update errors.I tested the activation servers - 2 logos.It will not install saying "the server is not responding currently" and "error 207". I then downloaded the desktop app exe file and tried to install it. I finally uninstalled CC Desktop using the uninstaller - I tried the repair option tto no avail. error OSError libspatialindexc If Python 3 is already installed but pip is. This means though that I cannot update my Lightroom or Photoshop. Cloud AI platform Installation on Windows is as easy as c python2x. All seemed to be working fine apart from the CC desktop app. ![]() Nor was there any problem in syncing photos from Lightroom to the cloud or using Adobe Portfolio. I have the photography package and both Lightroom Classic and Photoshop were working fine. If that fails, do a clean cc install following the steps above that you can follow:A couple of weeks ago I started getting a message at startup that CC would not sync. If that fails go ahead and uninstall using the correct uninstaller from. If that fails, try to reset the cc desktop app: while it's opening press Restart your computer (if that hasn't occurred since the problem started), and retry opening the cc app. If you're unable to download the cc desktop app at this stage, use the link at the bottom of the page at If you are facing issues while downloading Adobe Creative Cloud desktop app, try the steps in this article. Update your ms visual c++, if it can be updated Repair all ms visual c++ versions that can be repaired. Make sure you download the latest version. If you have prerelease versions of Creative Cloud or Creative Suite apps on your computer, they could be causing a conflict with new installations. Type the error number or title below to find your error and see common solutions. Restart the computer when the process ends and run the installer. Trouble installing or updating your Adobe app Quickly find solutions to common download, install, or update errors. Right-click on the Adobe Creative Cloud app and click on Uninstall. Go to Programs, then to Programs and Features. Ĭheck for, and if available, update your os Type control in the home screen search box and click on Control Panel. Then uninstall the cc desktop app, again using the correct uninstaller. Uninstall every cc app including preferences, at this point, run each step that you are able: (ie, if nothing cc is currently installed, working or not, you can skip the first two steps): 2 click on ' Appearance and Personalization' option, then select Folder Options from the list of search results. The current cc programs are compatible with win 11. End all Adobe related processes from Task Manager. ![]()
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